Help Center
MedSafeScan App Support
Find answers to common questions, troubleshooting guides, and contact information for our support team.
⏱ We aim to respond within 2 business days
Troubleshooting
Common issues & solutions
Quick answers for account access, label scanning, interaction checks, launch plans, and account deletion.
Before contacting support
- Check your internet connection
- Confirm the app is up to date when available
- Include your device model and Android version
Still need help?
Email Support
Send us a detailed message and we'll get back to you within 2 business days. Please include your device model, Android version, and app version.
contact@zeitio.comNote: We do not provide medical advice by email.
Android Release Planned
MedSafeScan is not publicly listed yet. The Google Play listing and release notes will be added when the Android app becomes available.
Release planned